OAC support

A little help.
A clear next step.

Find your files, resolve an order issue, or get help with your account.

Downloads →

Find acquired files and licenses.

Orders →

Check production and delivery.

Printing →

Prepare files in your desktop slicer.

Email support: oactreefoundation@gmail.com — we reply within 2 business days.

Before sending a print to your machine

A saved printer profile does not mean the machine is connected. Use Download for any supported file, or pair the desktop companion and open a supported installed slicer. Confirm the exact printer, nozzle, material and build volume. Ready G-code is printer-specific. Review the sliced preview before starting the printer. Phone browsers can download files; desktop slicer launch requires the desktop computer. OAC does not run a cloud slicer.

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