01Our approach
OAC exists for original creators. Re-uploading someone else's design, even with changes or for free, isn't allowed. We act quickly on valid notices and close the accounts of repeat infringers.
02Send a takedown notice
Use the online form below, or send a notice to our designated agent with:
- Your name, address, phone number and email.
- The original work you own, with a link or description, such as where you first published it.
- The OAC listing URL or URLs you believe infringe.
- A statement that you have a good-faith belief the use isn't authorized by you, your agent or the law.
- A statement that the information is accurate and, under penalty of perjury, that you are the owner or authorized to act for the owner.
- Your physical or electronic signature.
Designated agent: [agent name], [postal address], [takedown email]. [Register this agent with the U.S. Copyright Office before launch.]
03What happens next
- We review the notice, usually within [number] business days.
- If it's complete, we remove or disable the listing and tell the creator.
- Buyers who already own the files are told the listing was removed.
- Payouts for the listing are held while the matter is open.
04Counter-notices
If your listing was removed by mistake or you have the rights to it, send a counter-notice with your contact details, the removed listing, a statement under penalty of perjury that it was removed by mistake or misidentification, consent to the jurisdiction of [court], and your signature. Unless the claimant tells us they've filed a court action, we may restore the listing in 10 to 14 business days.
05Repeat infringers
Accounts that receive [number] valid notices within [period] are closed, and their listings removed.
06Other problems with a listing
To report a trademark issue, an unsafe or prohibited object, or a listing that doesn't match what was delivered, email [trust and safety email] with the listing URL and what's wrong.
07False notices
Knowingly false notices or counter-notices can make you liable for damages. If you're unsure whether something infringes, talk to a lawyer first.